The Cancel order block renders as a button in the manage order menu. When a customer clicks it, their order is cancelled automatically.Documentation Index
Fetch the complete documentation index at: https://docs.scayla.io/llms.txt
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How it works
- The button can only be clicked while the order is within the editing window and not blocked by editing restrictions
- Cancellations trigger an automatic refund based on your refund options
- If restocking is turned on, inventory is returned to your available stock
- Customers receive a cancellation email if customer notifications are enabled