Customers can now add new products to their order after checkout. A new Add items block opens a product search modal, letting shoppers find forgotten items and add them in a few clicks.Learn about the Add items block →
Customers can now swap to a different variant of the same product as part of editing. Add Change variant as an option in your Edit items block settings.Learn about the Edit items block →
Edit order banner
Prompt customers to edit their order straight after checkout. The Edit order banner sits on the Thank you page and can be fully customized, including heading, description, button label, and a toggle for showing the remaining editing time.Learn about the Edit order banner →Add-to-cart limit
A new setting lets you cap how many units of any one item a customer can hold after editing.Learn about the add-to-cart limit →Cancel My Order is now Editr, with a much bigger set of editing capabilities.
New editing options
- Edit items block with remove item and change quantity
- Contact support block so customers can reach your team when edits aren’t enough
- Restocking setting that returns inventory automatically when customers cancel or reduce their order
Two additions to the Editr admin:
- Analytics showing support tickets and hours saved over time
- App status section on the homepage with a global toggle to switch all editing on or off in one click
Editr’s first release, under its original name Cancel My Order. At launch,
customers could self-service cancel their order from the Order status page.
Everything that came after built on this foundation.