# Scayla Help Center

> Track and whack 404 broken links on Shopify to protect your SEO search rankings.

## Docs

- [Contact email](https://docs.scayla.io/editr/guides/account-and-settings/contact-email.md): Set the email address Scayla uses to contact you about your account.
- [Verifying your email address](https://docs.scayla.io/editr/guides/account-and-settings/email-verification.md): Verify your contact email so you receive important account notifications from Scayla.
- [Add-to-cart limit](https://docs.scayla.io/editr/guides/configuring-editr/add-to-cart-limit.md): Set the maximum quantity a customer can hold of any one item in their edited order.
- [Customer notifications](https://docs.scayla.io/editr/guides/configuring-editr/customer-notifications.md): Send customers an email when their order is cancelled through Editr.
- [Editing restrictions](https://docs.scayla.io/editr/guides/configuring-editr/editing-restrictions.md): Block specific orders from being edited based on tags, channel, location, country, or fraud risk.
- [Editing window](https://docs.scayla.io/editr/guides/configuring-editr/editing-window.md): Set how long customers have to edit or cancel their order after checkout.
- [Refund options](https://docs.scayla.io/editr/guides/configuring-editr/refund-options.md): Choose how customers are refunded when they cancel or reduce their order value.
- [Restocking inventory](https://docs.scayla.io/editr/guides/configuring-editr/restocking-inventory.md): Return items to your available inventory when customers reduce or cancel their orders.
- [Add items block](https://docs.scayla.io/editr/guides/editing-options/add-items.md): Let customers add new products to their order before fulfillment starts.
- [Adding editing blocks to your theme](https://docs.scayla.io/editr/guides/editing-options/adding-editing-blocks.md): Use the checkout and accounts editor to place Editr blocks on your Order status, Orders, and Thank you pages.
- [Cancel order block](https://docs.scayla.io/editr/guides/editing-options/cancel-order.md): Let customers cancel their own order from the Order status and Order index pages.
- [Contact support block](https://docs.scayla.io/editr/guides/editing-options/contact-support.md): Show customers a button to reach your support team from the Order status and Order index pages.
- [Edit items block](https://docs.scayla.io/editr/guides/editing-options/edit-items.md): Let customers change quantities, swap variants, or remove items from their order.
- [Edit order banner](https://docs.scayla.io/editr/guides/editing-options/edit-order-banner.md): Prompt customers on the Thank You page to edit their order if they need to.
- [Time left countdown banner](https://docs.scayla.io/editr/guides/editing-options/time-left-countdown.md): Show customers how long they have left to edit their order.
- [Analytics overview](https://docs.scayla.io/editr/guides/monitoring-performance/analytics-overview.md): Track how much time and how many support tickets Editr has saved your team.
- [Inventory isn't updating after an edit or cancellation](https://docs.scayla.io/editr/help/editing-issues/inventory-not-updating.md): Troubleshoot restock behavior for cancelled or reduced orders.
- [A refund hasn't been processed](https://docs.scayla.io/editr/help/editing-issues/refund-not-processed.md): Investigate why an expected refund hasn't reached the customer.
- [Frequently asked questions](https://docs.scayla.io/editr/help/faqs.md): Common questions and quick answers about Editr.
- [A customer can't edit their order](https://docs.scayla.io/editr/help/setup-issues/customer-cant-edit-order.md): Diagnose why a specific customer can't edit a specific order.
- [Editing blocks aren't showing on my storefront](https://docs.scayla.io/editr/help/setup-issues/editing-blocks-not-showing.md): Fix the most common reasons editing blocks don't appear to customers.
- [Contact support](https://docs.scayla.io/editr/help/support/contact-support.md): Get help with Editr from the Scayla team.
- [Welcome to Editr](https://docs.scayla.io/editr/index.md): Let customers edit and cancel their own orders on Shopify, reducing your support workload.
- [What's new in Editr](https://docs.scayla.io/editr/whats-new/changelog.md): Latest updates, improvements, and fixes to Editr.
- [Change your email address](https://docs.scayla.io/redirect-pro/guides/account-and-settings/change-email.md): Update your contact email address and verify the new address
- [Configure email notifications](https://docs.scayla.io/redirect-pro/guides/account-and-settings/email-notifications.md): Manage your email notification preferences for usage alerts and product updates
- [Manage your subscription](https://docs.scayla.io/redirect-pro/guides/account-and-settings/manage-subscription.md): Upgrade, downgrade, or cancel your Redirect Pro subscription
- [Understanding usage quotas](https://docs.scayla.io/redirect-pro/guides/account-and-settings/usage-quotas.md): Learn how tracked visits work, what counts toward your quota, and how to manage your monthly limit
- [Create a 301 redirect](https://docs.scayla.io/redirect-pro/guides/managing-301-redirects/create-301-redirect.md): Create a 301 redirect to send visitors from a broken or removed URL to a new active one. 301 redirects only work on 404 pages and preserve your SEO rankings.
- [Edit or delete 301 redirects](https://docs.scayla.io/redirect-pro/guides/managing-301-redirects/edit-delete-301-redirects.md): Modify or remove existing 301 redirects to keep your site's navigation up-to-date and error-free.
- [Import 301 redirects in bulk](https://docs.scayla.io/redirect-pro/guides/managing-301-redirects/import-301-redirects.md): If you're migrating to Shopify or need to create several 301 redirects, save time by importing your URL redirects in bulk using a CSV spreadsheet.
- [Search and filter 301 redirects](https://docs.scayla.io/redirect-pro/guides/managing-301-redirects/search-filter-301-redirects.md): You can search through your 301 redirects based on the "Redirect from" or "Redirect to" URL to quickly find the ones you're looking for
- [Understanding analytics](https://docs.scayla.io/redirect-pro/guides/monitoring-performance/analytics-overview.md): Monitor your redirect performance, track 404 visits, and understand your monthly usage patterns
- [How broken link tracking works](https://docs.scayla.io/redirect-pro/guides/tracking-broken-links/how-broken-link-tracking-works.md): Broken link tracking automatically detects when visitors land on 404 error pages and records those visits so you can create redirects to fix them.
- [Managing broken links](https://docs.scayla.io/redirect-pro/guides/tracking-broken-links/managing-broken-links.md): View tracked 404 errors, create redirects to fix them, and organize your broken links list.
- [Create a live redirect](https://docs.scayla.io/redirect-pro/guides/using-live-redirects/create-live-redirect.md): Create a live redirect to send visitors from an active page on your store to a different URL. Live redirects work on active pages but don't provide SEO benefits.
- [Edit or delete live redirects](https://docs.scayla.io/redirect-pro/guides/using-live-redirects/edit-delete-live-redirects.md): Modify or remove existing live redirects from the Live redirects tab on the URL redirects page.
- [Understanding live redirects](https://docs.scayla.io/redirect-pro/guides/using-live-redirects/live-redirects-overview.md): Live redirects let you redirect visitors away from active pages on your store. They work using JavaScript in the browser and don't provide SEO benefits.
- [Create a redirect rule](https://docs.scayla.io/redirect-pro/guides/working-with-redirect-rules/create-redirect-rule.md)
- [Edit or delete redirect rules](https://docs.scayla.io/redirect-pro/guides/working-with-redirect-rules/edit-delete-redirect-rules.md): Modify or remove existing redirect rules when your URL structures or redirect strategy changes.
- [Use redirect rules for discontinued markets](https://docs.scayla.io/redirect-pro/guides/working-with-redirect-rules/redirect-rules-markets.md): When you discontinue a Shopify market, use redirect rules to send visitors from market-specific URLs to your primary store. This prevents 404 errors and maintains a good customer experience.
- [Understanding redirect rules](https://docs.scayla.io/redirect-pro/guides/working-with-redirect-rules/redirect-rules-overview.md): Redirect rules use URL patterns to automatically redirect multiple similar URLs at once. Instead of creating individual redirects for each URL, one rule can handle hundreds or thousands of redirects.
- [Test redirect rules](https://docs.scayla.io/redirect-pro/guides/working-with-redirect-rules/test-redirect-rules.md): Verify your redirect rules are matching broken URLs correctly and redirecting to the right destination.
- [View and manage rule matches](https://docs.scayla.io/redirect-pro/guides/working-with-redirect-rules/view-manage-rule-matches.md): See which URLs triggered your redirect rules and convert high-traffic URLs to permanent 301 redirects (Enterprise only)
- [Broken link tracking not working](https://docs.scayla.io/redirect-pro/help/broken-link-issues/broken-link-tracking-not-working.md): If broken links aren't appearing in your Broken Links table, check these common causes.
- [Frequently asked questions](https://docs.scayla.io/redirect-pro/help/faqs.md): Common questions and quick answers about Redirect Pro
- [Live redirect not working](https://docs.scayla.io/redirect-pro/help/live-redirect-issues/live-redirect-not-working.md): If your live redirect isn't working, check these common causes.
- [Import file rejected](https://docs.scayla.io/redirect-pro/help/redirect-issues/import-file-rejected.md): Your CSV file was rejected during upload. Fix these common file format issues.
- [301 redirect not saving](https://docs.scayla.io/redirect-pro/help/redirect-issues/redirect-not-saving.md): Fix validation errors preventing you from creating individual 301 redirects
- [301 redirect not working](https://docs.scayla.io/redirect-pro/help/redirect-issues/redirect-not-working.md): Fix issues with 301 redirects that aren't redirecting properly
- [Redirects failed to import](https://docs.scayla.io/redirect-pro/help/redirect-issues/redirects-failed-to-import.md): Fix validation errors preventing redirects from being created during import
- [Redirect rule has delay](https://docs.scayla.io/redirect-pro/help/redirect-rule-issues/redirect-rule-has-delay.md): Redirect rules may show a brief delay or flash of the 404 page before redirecting. This is expected behavior.
- [Redirect rule not working](https://docs.scayla.io/redirect-pro/help/redirect-rule-issues/redirect-rule-not-working.md): If your redirect rule isn't working, check these common causes.
- [Contact support](https://docs.scayla.io/redirect-pro/help/support/contact-support.md): Need help with Redirect Pro? Send us a message and we'll get back to you.
- [Welcome to Redirect Pro](https://docs.scayla.io/redirect-pro/index.md): Manage 301 redirects, live redirects, fix broken links, and protect your SEO with Redirect Pro on Shopify.
- [Changelog](https://docs.scayla.io/redirect-pro/whats-new/changelog.md): Product updates and announcements

## Optional

- [Install Redirect Pro](https://apps.shopify.com/redirect-pro)
- [Install Editr](https://apps.shopify.com/editr)
- [scayla.io](https://scayla.io)