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See all the 404 errors Redirect Pro has detected on your store.
1

Open Redirect Pro

From your Shopify admin, open the Redirect Pro app.
2

Go to Broken Links

Click Broken links in the app navigation menu.
3

Review the broken links

The table shows:
  • Broken link: The 404 URL visitors tried to access
  • Visits: How many times this URL was visited by customers
  • Last visited at: Most recent visit timestamp
Broken links are organized into tabs based on their status: Unresolved (default tab):
  • New broken links that haven’t been addressed
  • Highest priority - these need redirects or decisions
Hidden:
  • Broken links you’ve dismissed as irrelevant
  • Keeps your “For review” list clean
Hiding broken links is purely for visual organization. Redirect Pro will continue to detect visits - they just won’t clutter your “Unresolved” list.
Turn broken 404 errors into working redirects.

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Create a single redirect

1

Find the broken link

Locate the 404 URL you want to fix in the “Unresolved” or “Hidden” tab.
2

Select broken links

Select the broken link you want to redirect.
For faster bulk creation you can select and redirect multiple broken links to the same destination at once.
3

Select Create redirect

Click Create redirect from the actions menu at the top of the table.
4

Enter the destination

In the form that appears:
  • Redirect to: Enter the URL where visitors should be sent
Common destinations:
  • Similar product: /products/similar-item
  • Related collection: /collections/category
  • Homepage: /
5

Save the redirect

Click Redirect. The broken link will be removed from the table, the redirect will appear in your URL Redirects list and future visitors will be redirected.
Clean up your “Unresolved” list by removing broken links you don’t need to fix.
1

Select broken links to remove

Check the boxes next to URLs like:
  • Test URLs or spam from bots
  • Low-traffic URLs (1-2 visits) that aren’t important
  • Typos with no clear redirect destination
2

Choose Hide or Delete

  • Hide: Moves to “Hidden” tab for reference
  • Delete: Removes entirely from the app
3

Confirm

The broken links are removed from your “For review” queue.
Both hiding and deleting only organize your list - they don’t stop tracking. If you delete a broken link and a visitor accesses the URL again, it will reappear in “Unresolved” and count toward your quota.

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Search for specific URLs

Use the search bar to find:
  • Specific product handles or collection names
  • URLs from particular sections (e.g., /blog/)
  • Patterns you’re investigating

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Best practices

Don’t always redirect to homepage. Send visitors to:
  • Similar products (same category, style, or price range)
  • Parent collections (for deleted products)
  • Related content (for blog posts or pages)
  • Category pages (for deleted collections)
If you see many broken links with similar structures (e.g., /old-blog/...), create a redirect rule instead of individual redirects.
Only hide genuinely irrelevant URLs. When in doubt, create a redirect - even low-traffic broken links can impact SEO.

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Quota and tracking

Broken link visits count toward your quota: Each 404 visit is tracked and counts as a “tracked visit” in your monthly allowance. After creating a redirect:
  • The broken link moves to your URL redirects list
  • Future visits to that URL are 301 redirects (unlimited)
  • Those visits no longer count toward your quota
If quota is reached:
  • New broken links and visits to existing broken links won’t be tracked until quota resets
  • Existing broken links data remains visible
See Understanding usage quotas for details.

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Need help?

Having trouble managing broken links?