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1

Open Redirect Pro

From your Shopify admin, open the Redirect Pro app.
2

Go to Settings

Click Settings in the app navigation menu.
3

Find Contact email

Locate your current email address in the Contact email field.
4

Enter new email

Clear the field and type your new email address.
5

Save changes

Click Save on the save bar that appears at the top of the screen.
6

Verify your email

Check your new email inbox for a verification email from Redirect Pro.
7

Click verification link

Open the verification email and click the Verify email address link.

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Verification email not received

If you don’t see the verification email within a few minutes: Check spam/junk folder:
  • The email might be filtered as spam
  • Look for sender: noreply@notifications.scayla.io
  • Mark as “Not spam” if found
Verify email address was entered correctly:
  • Go back to Settings and check the email field
  • Fix any typos and save again
  • A new verification email will be sent
Resend verification email:
  1. Go to Settings
  2. Click Resend verification email next to the email field
  3. Check your inbox again

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Need help?

Having trouble changing or verifying your email?