> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scayla.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a live redirect

> Create a live redirect to send visitors from an active page on your store to a different URL. Live redirects work on active pages but don't provide SEO benefits.

## When to use live redirects

Use live redirects when you want to redirect visitors away from a page that is still active on your store. For example:

* Sending search query visitors to a relevant collection page
* Redirecting an active product page to a newer replacement
* Sending blog readers to a related collection

<Warning>
  **Live redirects don't help with SEO.** They use JavaScript in the browser, which search engines can't follow. If the page is broken (404), use a [301 redirect](/redirect-pro/guides/managing-301-redirects/create-301-redirect) instead for SEO benefits.
</Warning>

## Supported page types

Live redirects work on the following active page types: products, collections, pages, blogs, articles, list collections, and search.

## Create a live redirect

<Steps>
  <Step title="Open Redirect Pro">
    From your Shopify admin, open the **Redirect Pro** app.
  </Step>

  <Step title="Go to URL Redirects">
    Click **URL Redirects** in the app navigation menu.
  </Step>

  <Step title="Click Create live redirect">
    Click the **Create live redirect** button in the page header. This button is available regardless of which tab (301 redirects or Live redirects) you have selected.
  </Step>

  <Step title="Enter the redirect details">
    In the form that appears:

    * **Redirect from**: The URL you want to redirect visitors away from. Use an active page on your store.
    * **Redirect to**: Enter the URL where you want visitors to go.

    <Info>
      Enter an active URL on your store. Live redirects only work on pages that load successfully — not on 404 error pages.
    </Info>

    <Tip>
      For the "Redirect from" field, enter only the URL path (e.g., `/pages/old-page`), not the full domain. For the "Redirect to" field, use a path for internal pages or a full URL with `https://` for external sites.
    </Tip>
  </Step>

  <Step title="Save the live redirect">
    Click **Save**. The live redirect is now active and will start sending visitors from the source page to the destination.
  </Step>
</Steps>

## Redirect from options

The "Redirect from" field only accepts **internal URL paths** (e.g., `/pages/old-page`) from your store, and not full URLs (e.g., `https://yourstore.com/pages/old-page`).

### URLs you cannot redirect from

Certain URL paths are reserved by Shopify and cannot be used for redirects:

* **URLs beginning with** `/apps`, `/application`, `/cart`, `/carts`, `/orders`, `/services`, or `/shop`.
* **Fixed Shopify paths**: `/` (your homepage), `/404` (your 404 template), `/products` (the main products index), `/collections` (the main collections index), `/collections/all`.
* **Reserved paths**: `/collections/vendors`, `/collections/types`, `/a/`, `/community/`, `/tools/`
* You can't redirect MyShopify domain paths ending `/shop` or `/services`

<Note>
  These are Shopify platform restrictions that apply to all redirect types, not just live redirects.
</Note>

## Redirect to options

The "Redirect to" field accepts both internal paths and external URLs:

**Internal pages** (use path only):

* `/collections/new-arrivals`
* `/products/blue-shirt`
* `/` (homepage)

**External URLs** (use full URL with `https://`):

* `https://example.com`
* `https://blog.yourcompany.com/article`

## Field validations

When creating a live redirect, the following validations apply:

* **Redirect from** must start with `/`
* **Redirect from** must be an **active page**
* **Redirect from** cannot use Shopify restricted paths
* **Redirect from** cannot equal **Redirect to** (prevents redirect loops)
* **Redirect to** must start with `/` (for internal redirects) or `https://` (for external redirects)

## What happens after saving

Once saved, your live redirect:

* **Takes effect immediately** — visitors to the source page are redirected right away
* **Counts toward your quota** — each unique visit to the redirected page counts toward your monthly tracked visits
* **Has no SEO impact** — search engines won't follow JavaScript redirects
* **Appears in your Live redirects tab** — you can edit or delete it anytime from the URL Redirects page

## Related guides

* [Understanding live redirects](/redirect-pro/guides/using-live-redirects/live-redirects-overview) — Learn how live redirects work
* [Edit or delete live redirects](/redirect-pro/guides/using-live-redirects/edit-delete-live-redirects) — Modify existing live redirects
* [Create a 301 redirect](/redirect-pro/guides/managing-301-redirects/create-301-redirect) — For broken pages that need SEO benefits

## Need help?

If you're having trouble creating a live redirect, see our troubleshooting guide:

* [Live redirect not working](/redirect-pro/help/live-redirect-issues/live-redirect-not-working) — Common issues and fixes