> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scayla.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding usage quotas

> Learn how tracked visits work, what counts toward your quota, and how to manage your monthly limit

## What are tracked visits?

Tracked visits are the monthly allowance of visitor interactions that count toward your plan's quota. Each plan includes a specific number of tracked visits per month.

| Plan           | Tracked visits/month |
| -------------- | -------------------- |
| **Free**       | 10                   |
| **Starter**    | 50                   |
| **Growth**     | 500                  |
| **Enterprise** | Unlimited            |

## What counts as a tracked visit?

**Tracked visits include:**

* **404 page visits** — when visitors access broken links
* **Redirect rule activations** — when visitors trigger your pattern-based redirects
* **Live redirect visits** — when visitors are redirected from an active page by a live redirect

**Does NOT count:**

* **301 redirect visits** — unlimited on all plans
* **Pages that load successfully** — normal site visits

<Info>
  Think of tracked visits as the "active work" Redirect Pro does each month to catch problems (404s), apply dynamic rules, and redirect visitors from active pages. Permanent 301 redirects don't count because they're unlimited.
</Info>

## How quota usage works

### Monthly reset

Your quota resets automatically every calendar month.

### Usage tracking

As visitors access 404 pages, trigger redirect rules, or visit pages with live redirects, your usage increases:

**Settings display:**

* **Current plan**: e.g. "Enterprise"
* **Current usage**: "325 tracked visits"

### What happens at quota limits

**At 80% usage:**

* Email alert sent (if enabled in Settings)
* Features still work normally
* Time to take action before hitting 100%

**At 100% usage:**

* Email alert sent (if enabled)
* **Broken link tracking pauses** - new 404s or visits to already detected 404s aren't recorded
* **Redirect rules pause** - pattern-based redirects stop working
* **Live redirects pause** - active page redirects stop working
* **301 redirects continue** - unlimited, always active
* Existing data remains accessible

**Recovery:**

* Upgrade your plan for instant quota increase
* Wait until monthly reset for automatic renewal

## Managing your quota

### Reduce quota usage

If consistently hitting quota limits, try these strategies:

**1. Convert broken links to 301 redirects:**

* Review [broken links](/redirect-pro/guides/tracking-broken-links/managing-broken-links)
* Create 301 redirects for high-traffic broken URLs
* Future visits won't count toward quota

**2. Convert redirect rule matches to 301s (Enterprise):**

* View [rule matches](/redirect-pro/guides/working-with-redirect-rules/view-manage-rule-matches)
* Identify high-traffic URL patterns
* [Convert to 301 redirects](/redirect-pro/guides/working-with-redirect-rules/view-manage-rule-matches)

**3. Upgrade your plan:**

* [Upgrade to next tier](/redirect-pro/guides/account-and-settings/manage-subscription) for more tracked visits
* Growth: 500 visits/month
* Enterprise: Unlimited visits

### Plan the right quota

**Choose based on your needs:**

**Free (10 visits/month):**

* Development and testing stores
* Very low traffic stores
* Trying out the app

**Starter (50 visits/month):**

* New stores with minimal broken links
* Stores with mostly 301 redirects
* Low-traffic stores

**Growth (500 visits/month):**

* Established stores with active SEO
* Moderate redirect rule or live redirect usage
* Regular broken link management

**Enterprise (Unlimited):**

* High-traffic stores
* Active redirect rule or live redirect usage
* Post-migration stores with many pattern redirects
* Stores needing the rule matches feature

<Tip>
  Start with a lower plan and upgrade as needed. It's easy to upgrade mid-month if you're approaching limits.
</Tip>

## Viewing detailed usage

### Dashboard overview

**Homepage shows:**

* Total tracked visits this month
* Breakdown: 404 visits, redirect rule visits, and live redirect visits

### Analytics page

**See detailed metrics:**

1. Click **See analytics** on dashboard
2. View usage over time
3. Use date range picker for specific periods
4. Identify usage spikes or patterns

See [Understanding analytics](/redirect-pro/guides/monitoring-performance/analytics-overview) for details.

## Common quota questions

<AccordionGroup>
  <Accordion title="Can I buy extra tracked visits?">
    No, you can't purchase additional visits. Instead:

    * Upgrade to a higher plan for more monthly visits
    * Convert patterns to 301 redirects (unlimited)
    * Wait for monthly quota reset
  </Accordion>

  <Accordion title="Do unused visits carry over?">
    No, unused tracked visits don't roll over to the next month. Your quota resets to the full amount each month.
  </Accordion>

  <Accordion title="What if I upgrade mid-month?">
    Your new quota takes effect immediately. For example:

    * Starter (50 visits) → Growth (500 visits)
    * Had used 45 / 50
    * After upgrade: 45 / 500
    * Gained 450 additional visits instantly
  </Accordion>
</AccordionGroup>

## Related guides

* [Understanding analytics](/redirect-pro/guides/monitoring-performance/analytics-overview) - Monitor your usage patterns
* [Manage your subscription](/redirect-pro/guides/account-and-settings/manage-subscription) - Upgrade for more quota
* [Manage broken links](/redirect-pro/guides/tracking-broken-links/managing-broken-links) - Convert 404s to 301 redirects
* [View and manage rule matches](/redirect-pro/guides/working-with-redirect-rules/view-manage-rule-matches) - Optimize redirect rules (Enterprise)

## Need help?

Questions about your quota or usage?

* [Contact support](/redirect-pro/help/support/contact-support) - Get help optimizing your quota usage