> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scayla.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Editr

> Let customers edit and cancel their own orders on Shopify, reducing your support workload.

Editr adds self-service order editing to your storefront. Instead of emailing your support team, customers can fix simple mistakes like the wrong size, quantity, or a missed item themselves.

## What you can do with Editr

<CardGroup cols={2}>
  <Card title="Let customers cancel orders" icon="circle-xmark" href="/editr/guides/editing-options/cancel-order">
    Add a cancel button to the Order Status page, with automatic refunds and
    optional inventory restocking.
  </Card>

  <Card title="Let customers edit items" icon="pen-to-square" href="/editr/guides/editing-options/edit-items">
    Allow quantity changes, variant swaps, and item removal before fulfillment
    starts.
  </Card>

  <Card title="Let customers add items" icon="plus" href="/editr/guides/editing-options/add-items">
    Let shoppers add forgotten products to their order in a few clicks.
  </Card>

  <Card title="Control who can edit" icon="sliders" href="/editr/guides/configuring-editr/editing-restrictions">
    Restrict editing by order tag, sales channel, fulfillment location, shipping
    country, or fraud risk.
  </Card>
</CardGroup>

## Get started in 3 steps

<Steps>
  <Step title="Turn on Order Editing">
    Enable the global app toggle in the Editr admin. Editing stays hidden from customers until you add blocks to your theme.
  </Step>

  <Step title="Add blocks to your Order Status page">
    Open the theme editor and drop in the editing options you want customers to see after checkout.

    [Add editing blocks →](/editr/guides/editing-options/adding-editing-blocks)
  </Step>

  <Step title="Add blocks to your Thank You page">
    Prompt customers to add more items straight after checkout with a banner and countdown.
  </Step>
</Steps>

## Configure how editing works

Once the basics are live, tailor Editr to your store:

<CardGroup cols={2}>
  <Card title="Editing window" href="/editr/guides/configuring-editr/editing-window">
    Set how long customers have to edit after placing an order.
  </Card>

  <Card title="Restrictions" href="/editr/guides/configuring-editr/editing-restrictions">
    Block edits on specific orders based on your rules.
  </Card>

  <Card title="Refund options" href="/editr/guides/configuring-editr/refund-options">
    Choose between original payment method or store credit.
  </Card>

  <Card title="Restocking" href="/editr/guides/configuring-editr/restocking-inventory">
    Return inventory automatically when orders are reduced or cancelled.
  </Card>
</CardGroup>

## Need help?

Browse the Guides tab for step-by-step instructions, check the Help tab for troubleshooting, or [contact support](/editr/help/support/contact-support) for anything else.